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Privacy policy

Effective date: April 27, 2026

Onset ("we," "our," or "the app") is operated by Last 1 Enterprises LLC. This policy describes how we handle your information when you use the Onset iOS application.

What data we collect

Onset collects only the data you explicitly provide through the app:

Where data is stored

Onset uses a mixed storage model:

Cloud AI is opt-in inside the app. If Cloud AI is off, we do not send this class of prompts for those features.

Lab value storage

If you choose to store lab values in Onset, this data is stored locally on your device and optionally synced to your encrypted cloud account if you have one. Lab values are displayed alongside standard reference ranges from your laboratory report.

Supplement reference information

Onset displays published reference information about dietary supplements sourced from public health authorities including the NIH Office of Dietary Supplements and published dietary guidelines. When you scan a supplement bottle or search for a product, the app may query the NIH Dietary Supplement Label Database (DSLD) or similar public databases to retrieve product and ingredient information.

Lab and protocol context

Onset can store lab values and display them beside your supplement routine for personal reference and organization.

What we do not collect

Third-party AI: Anthropic (Claude)

When you enable Cloud AI in Onset, our servers may send prompts to Anthropic, PBC ("Anthropic") to run Claude (and successor models we configure) so the app can return short personalized text—such as a daily wellness note or an optional draft routine outline. Anthropic acts as a processor on our behalf to generate that text. We do not use Anthropic for advertising, and we do not sell personal data to Anthropic.

What may be included in a prompt (categories, not an exhaustive log)

Why we send it

Only to produce general wellness wording and organization help in the app. Output is not a diagnosis, treatment recommendation, or substitute for a clinician.

How it is processed and retained

Anthropic's own privacy commitments are described at anthropic.com/legal/privacy.

Other third-party services

Onset also uses infrastructure providers that are not the AI model vendor:

Payments for subscriptions are handled by Apple. We do not receive your full payment card number.

Analytics and telemetry

Onset records limited product telemetry events to improve reliability and product quality. These events include functional app events (for example paywall shown, onboarding completed, and daily text refresh tapped) and do not include ad-targeting identifiers.

We use this telemetry for operational monitoring, conversion funnel health, and feature reliability checks.

Data sharing

We do not sell or rent your personal data. We share data only with service providers needed to run the app (for example hosting, subscription infrastructure, and AI generation providers) under contractual controls.

Data retention and deletion

On-device data is under your control and can be removed by deleting the app. Cloud records used for AI operations and telemetry are retained only as needed for product operation, abuse prevention, and reliability analysis.

If you want data deletion help, contact [email protected].

Children's privacy

Onset is not intended for use by individuals under the age of 17. We do not knowingly collect data from minors.

Changes to this policy

We may update this policy as our features, infrastructure, or legal obligations evolve. When we do, we will update the effective date at the top of this page. Continued use of the app after changes constitutes acceptance of the updated policy.

Contact

If you have questions about this privacy policy, contact us at:
[email protected]